As a TPP if you face any problems using either our Sandbox or Production APIs you can contact us by using the dedicated support email : firstname.lastname@example.org
Please try to give us the full context of your request :
- TPP Name,
- TPP Registration Number,
- Date and Time of the issue,
- Service : AIS, PIS, FCS,
- Error message, error code, screenshot,
- Information about concerned version by using one of the following URLs.
A valid QWAC Certificate for PSD2 is required in order to access these URLs.
The certificate is mandatory, otherwise you will get an error :
Our support team will answer you as soon as possible.