Update 13/05/2025 9:50 am: the issue is solved and all services are running again.

Dear,

Please be advised that since 12/05/2025 2:00 we are experiencing a temporary disruption affecting our open banking services.
As a result of this disruption, the following services are currently unavailable:

- Account Information Services (AIS)
- Payment Initiation Services (PIS)

We are working diligently to resolve this issue and restore full service functionality as quickly as possible.
Our teams are actively taking the necessary steps to bring the services back online.

We understand the impact this may have on your operations and appreciate your patience as we work to resolve this.
We will provide updates on the progress and the expected timeframe for service restoration through this developer portal.
Please continue to monitor this space for further announcements.

If you have any urgent questions, please do not hesitate to contact our support team via technical-support@nagelmackers.be

Kind Regards
Bank Nagelmackers